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Image Disappears After HTML Source Code Renders Image Before Saving The Code (Doc ID 2757627.1)

Last updated on MARCH 10, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Need to add an image (via HTML Source Code) to the Notes section for a checklist task.

Once the image is rendering as desired in the notes section, then saved... the image disappears as well as the code on the source tab.

EXPECTED BEHAVIOR
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HTML Source Code should save a rendered image when added to the code.

STEPS
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The issue can be reproduced at will with the following steps:

1. Click on your username
2. Click Setup and Maintenance under Administration section
3. Click on Tasks icon
4. Click on Search
5. Enter 'Checklist Templates'
6. Open a Checklist
7. Select the 'Tasks' tab
8. Open a Task
9. Select the 'Notes' tab
10. Click the 'Source' icon in the 'Notes' section
11. Copy and paste the Image URL
12. Click 'Save and Close'
13. Reopen the same Task
14. Click on the 'Notes' tab
15. Observe that the image, not the link to the image, have been saved.

Cause

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