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File Download in the Published website Redirects To OCE Login Page (Doc ID 2757691.1)

Last updated on MARCH 09, 2021

Applies to:

Content and Experience Cloud Classic - Version 18.2.5 and later
Content and Experience Cloud Service - Version 18.2.5 and later
Content and Experience Cloud - Version 18.2.5 and later
Information in this document applies to any platform.


In one of the website page there are several links to PDFs that the user can download and these were added via site builder.
When the user clicks on a specific link to download, it redirects to the OCE login instead of the download file which is an issue where as other links just prompt a download. Why is this happening?




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