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OIG Exchange Failed With Error OIG-GATE-011 ; status code: "500" ("Internal Server Error") (Doc ID 2757754.1)

Last updated on MARCH 18, 2021

Applies to:

Oracle Insurance Policy Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

On : NA version, MICC Transfer to TSC

ACTUAL BEHAVIOR
-----------------------
OIG exchange failed with error OIG-GATE-011.

An OIG exchange has failed in an activity step, which runs SELECT_TRANSACTIONS_IN_SET activity in Claims application. The error logged in OIG is the following:

OIG-GATE-011: For "ClaimsInvoices-selectTransactionsInSet" the HTTP "POST" on "https://xxxx-test-ohi-api.oracleindustry.com/cla-api/activities/start" failed with status code: "500" ("Internal Server Error")

The same exchange works in the other environment.



EXPECTED BEHAVIOR
-----------------------
OIG exchange should work.
 

Solution

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In this Document
Goal
Solution
References


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