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Import is failing while trying to load resource date for existing users (Doc ID 2758013.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

While Trying to import the existing users as resources, getting the below error.

An error occurred during the data import. Details: This error occurred while importing data: The user name xxxxx already exists. (HZ-120838)."An error occurred during the data import. Details: This error occurred while importing data: JBO-27024: Failed to validate a row with key oracle.jbo.Key[xxxxxxxxxxxxxxxx] in HCMWorkerEO.

Cause

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In this Document
Symptoms
Cause
Solution


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