My Oracle Support Banner

Opp With 2 Quotes Using Different Errors Throwing An Error When Trying To Set As Primary (Doc ID 2758296.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 21 A Patch 4 and later
Information in this document applies to any platform.

Symptoms

When attempting to change the primary quote on an opportunity in Salesforce Managed Package 8.2 where the quotes have mismatching price books, the following error occurs.

ERROR
-----------------------
Price Book: field integrity exception: Pricebook2Id (cannot change pricebook on opportunity with line items)
====== Could not sync because one or more of the parts is missing from the Salesforce pricebook.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.