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"Download Error." and P6 Web Unable To Download Exported XML File (Doc ID 2758629.1)

Last updated on MAY 12, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.12.1.0 to 20.12.2.0 [Release 20.12]
Primavera P6 Enterprise Project Portfolio Management - Version 20.12.1.0 to 20.12.2.0 [Release 20.12]
Information in this document applies to any platform.

Symptoms

Error when selecting "Download File" in the notification once scheduled export XML job completes:

ERROR
-----------------------

P6.oraclecloud.com says
Download error.

STEPS
-----------------------

  1. Once the Export Job completes, open the notification window on the right corner.
  2. Click on the scheduled job and click on Download File.
  3. Error window pop up stating: Download Error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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