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After An iOS Update Users Are Unable To Scroll On Some Fusion Screens Using Chrome (Doc ID 2758761.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After an iOS update some fusion users that are using an iPad or iPhone are unable to scroll on pages while using the Chrome browser

EXPECTED BEHAVIOR
-----------------------
Expect that scrolling would be working as it does on the Safari browser.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a landing page e.g. Accounts.
2. Search for an account  e.g.   XX%
3. On the search results screen users are

Changes

 iOS upgrade

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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