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Fusion Global HR: Missing Fields when Printing Organization Chart in SVG Format with "Group Last Level" Layout (Doc ID 2758867.1)

Last updated on MARCH 09, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
In Organization Directory Chart, when printing the Chart in SVG format, the selected fields (for example: Person Number, Department, Job Name ) are sometimes not displayed for some direct reports.

EXPECTED BEHAVIOR
-----------------------
All the selected fields should be displayed for all the nodes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Me -> Directory -> Organization Chart
2. Print in SVG File format; Levels to Display:6 ; Layout Definition: Group Last Level
3. Click on Preview
4. Observe that not all fields are displayed


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the full information in Org Chart as per the configuration

Cause

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In this Document
Symptoms
Cause
Solution
References


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