Orders Are Intermittently Found In FAILED State or Missing After Payment Authorization/Initiation Due To Concurrent Updates To The Order Or Associated Profile
(Doc ID 2758954.1)
Last updated on OCTOBER 10, 2022
Applies to:Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.
Customers intermittently see orders from logged-in users, which even though have payment authorized/initiated, they have not been submitted to the OMS and are instead in FAILED state.
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