My Oracle Support Banner

Unifier Users Are Not Receiving Some E-mails From Unifier When the BP Record Contains An Attachment With A Specific File Extension (Doc ID 2759136.1)

Last updated on APRIL 05, 2021

Applies to:

Primavera Unifier Cloud Service - Version 19.12 and later
Primavera Unifier - Version 19.12 and later
Information in this document applies to any platform.


Some users are not receiving all of the Unifier system generated Business Process (BP) Task e-mail notifications that are being sent to them.

Expecting all Unifier Notifications to be received.

The issue can be reproduced at will with the following steps:

  1. Process a Business Process Record.
  2. CC users on the BP record so that they receive an E-mail Notification.
  3. Several users report that they do not receive all of the E-mail Notifications.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.