When Trying to Proxy for Another User, the Unifier Page Remains Blank
(Doc ID 2759361.1)
Last updated on SEPTEMBER 21, 2021
Applies to:Primavera Unifier Cloud Service - Version 20.9 to 220.127.116.11 [Release 20.9 to 20.12]
Primavera Unifier - Version 18.104.22.168 to 22.214.171.124 [Release 20.12]
Information in this document applies to any platform.
A Unifier user with an apostrophe in their Username (ex. firstname.lastname@example.org) sees a blank Unifier page when trying to proxy for another user. The user is able to log into Unifier and access it without a problem when logged in as themselves, but when they proxy as another user, the Unifier page remains blank and never loads.
When a Unifier user is properly configured to be a proxy for another user, then when they proxy as that user, the Unifier page should load properly.
The issue can be reproduced at will with the following steps:
- Log into the Unifier environment as a user with an apostrophe in the name.
- Click the User Name drop down and select Proxy For > Select User.
- The Unifier window resets, but remains blank and never fully loads.
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