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Mailbox Sent Items Log and Reading Pane Do Not Contain an Entry in the 'To' Field When an Item Is Sent To an External User (Doc ID 2759404.1)

Last updated on MARCH 11, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : User Mode

When an item in the Mailbox has been sent to an external user:

Expected Results

In the Sent Items node, there should be an entry in the "To" field in both the log and reading pane for the item.

Actual Result

There is no entry in the "To" field.

Cause

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In this Document
Symptoms
Cause
Solution
References


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