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OCI remote desktop can't connect to the remote computer (Doc ID 2759422.1)

Last updated on APRIL 26, 2021

Applies to:

Oracle Cloud Infrastructure - Version N/A and later
Information in this document applies to any platform.

Symptoms

Remote Desktop Connection (RDC) connection to a Windows instance fails with the following error:

Remote Desktop can't connect to the remote computer for one of these reasons:

1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network

Make sure the remote compute is turned on and connected to the network, and that remote access is enabled.

 

 

Changes

 This issue occurs after you install a Spyware software on the server.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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