OCI remote desktop can't connect to the remote computer
(Doc ID 2759422.1)
Last updated on APRIL 18, 2023
Applies to:
OCI Compute - Version N/A and laterInformation in this document applies to any platform.
Symptoms
Remote Desktop Connection (RDC) connection to a Windows instance fails with the following error:
Remote Desktop can't connect to the remote computer for one of these reasons:
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network
Make sure the remote compute is turned on and connected to the network, and that remote access is enabled.
1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network
Make sure the remote compute is turned on and connected to the network, and that remote access is enabled.
Changes
This issue occurs after you install a Spyware software on the server.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |