In Configure Adaptive Search On The Opportunity Object, Unable To Find The Owner Field (Doc ID 2759511.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Symptoms

On : 11.13.20.10.0 version, Workspace and Adaptive Search

ACTUAL BEHAVIOR
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Configure Adaptive Search: Opportunity, Owner

In Configure Adaptive Search on the Opportunity object, unable to find the Owner field.
There is a field with the label Contact that appears to be the owner field.

EXPECTED BEHAVIOR
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Expecting the Owner field to have the label Owner rather than Contact.

STEPS
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The issue can be reproduced at will with the following steps:
1. Sign-on to the application
2. Navigate to Setup and Maintenance > Configure Adaptive Search
3. Click on the Setup subtab
4. Click on the Advanced subpanel
5. Select the Opportunity object
6. Use Find Fields to search for Owner; not found
7. Use Find Fields to search for Contact; enable field
8. Click the Save button
9. Select Actions > Publish

In Workspace, Opportunity the field Contact shows the Owner.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, the Opportunity Owner field is not labeled correctly.

Cause

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