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P6 Professional Reports Are Very Slow or Freeze (Doc ID 2759653.1)

Last updated on APRIL 09, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.1 to 21.3 [Release 21.1 to 21.3]
Information in this document applies to any platform.



When running reports in P6 Professional, they either run very slowly or get stuck with no further progress.


Reports should complete in 2 - 3 minutes.


The issue can be reproduced at will with the following steps:

  1. In P6 Professional, navigate to Enterprise > Projects and open a project.
  2. Navigate to Tools > Reports > Reports.
  3. In the Reports window right click on the desired report and select Run > Batch....
  4. In the Batch Report pop-up window select the desired report then click OK.
  5. In the next window select the ASCII Text Files option then click OK.
  6. Observe the reported behavior.




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