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P6 Professional Reports Are Very Slow or Freeze (Doc ID 2759653.1)

Last updated on APRIL 09, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.1 to 21.3 [Release 21.1 to 21.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When running reports in P6 Professional, they either run very slowly or get stuck with no further progress.

EXPECTED BEHAVIOR

Reports should complete in 2 - 3 minutes.

 

The issue can be reproduced at will with the following steps:

  1. In P6 Professional, navigate to Enterprise > Projects and open a project.
  2. Navigate to Tools > Reports > Reports.
  3. In the Reports window right click on the desired report and select Run > Batch....
  4. In the Batch Report pop-up window select the desired report then click OK.
  5. In the next window select the ASCII Text Files option then click OK.
  6. Observe the reported behavior.

Changes

 

Cause

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