My Oracle Support Banner

Widget Fails With 403 Error Code (Doc ID 2759671.1)

Last updated on APRIL 30, 2021

Applies to:

Oracle Live Experience - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Web SDK, Widgets

Widget fails with 403 error code

Customer is following the document:
https://docs.oracle.com/cloud/live-experience-cloud/WSCAD/conf_mce_js.htm#GUID-6F7A7732-D4FC-42EC-B992-06177C037DFA

At step three 'Add and Configure the Live Experience Widget for your Website' we are facing error:
'failed: Error during WebSocket handshake: Unexpected response code: 403'


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.