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FA: SCM: SERVICE LOGISTICS: Creating a Charge on a Work Order Fails With: You must provide a value for RCL_DEF_DEPOT_SAC_RECOVER attribute (Doc ID 2759882.1)

Last updated on JANUARY 06, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

An error is reported when creating a charge on a work order:

An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident {incident number}, Server Domain: FADomain, Server Instance: UIServer_1, Application Name:ORA_FSCM_UIAPP.
You must provide a value for RCL_DEF_DEPOT_SAC_RECOVER attribute.
You must provide a value for RCL_DEF_DEPOT_SAC_ISSUE attribute.

The issue can be reproduced at will with the following steps:

1. Navigate: Order management >Depot Repair
2. Query Work Order Number
3. Open the Work Order and click Create Charges
4. The error is raised

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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