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Deal Pricing Override Not Working When Override Price And Volume Both Are Entered Together (Doc ID 2759895.1)

Last updated on MARCH 18, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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On the Deal Pricing Hierarchy UI, if we change the Original Price for an item (Try to Override Price) and enter the Volume for it at the same time, then only volume gets saved and the Price Override does not happen.

EXPECTED BEHAVIOR
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All should be saved.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create/Open a Deal and go to Deal Pricing UI and search for a Price Item.
2.the searched item has Pricelist pricing of $500. Click on the original rate hyperlink to Override the pricing.
3. Enter a new Rate and go to commitments section
4. Enter a SQI and SQ value and click save button.
5.After Saving Pricing and Commitments, the Override Price does not show on the Pricing screen and the original Customer Pricelist Pricing still shows. But if you go back to the Volume for the item, the volume got saved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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