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After Upgrade Incorrect Audit Log Value For Field "Operator Of Device" (Doc ID 2759987.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and later
Oracle Life Sciences Argus Safety - Version 8.2.1 and later
Microsoft Windows x64 (64-bit)

Symptoms

Customer upgraded from 7.0.4.1 to 8.2.1.6.

Device Operator field that was entered in a Case prior to 8.1 showed incorrect information in the Case Revision after upgrade due to missing audit logs for migrated data.
Actual behavior : Post upgrade, cases where field "Operator Of Device" showed up as "Other" in 7.x was showing incorrect in 8.x.

Expectation: The field "Operator of Device" should show the same value, entered prior to 8.1 (i.e. "Other") in 8.x.

Cause

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In this Document
Symptoms
Cause
Solution
References

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