PRC:PO: Notification: Document (Purchase Order) < Number> Communication Failed Sent - Purchase Order Number Listed In The Notification Cannot Be Found
(Doc ID 2760162.1)
Last updated on MARCH 19, 2021
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Purchase Orders
Unable to locate specific purchase order number
User received a notification
Document (Purchase Order) < number> Communication Failed
Attempted to locate the purchase order in Manage Users
> the purchase order could not be found.
Executed the sql query: select * from po_headers_all where segment1='< number>'
> no record found
EXPECTED BEHAVIOR
-----------------------
Determine why purchase order is missing.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Not sure.
1. After user receives notification:
Document (Purchase Order) < number> Communication Failed
2. Go to Manage Users, search by document number
> the purchase order cannot be found
3. Executed the sql query: select * from po_headers_all where segment1='< number>'
> no record found
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |