My Oracle Support Banner

Fusion Benefits:Employee Self Service Pages are Blank While Using Mobile Application (Doc ID 2760683.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Blank mobile pages when trying to access the employee self service Benefit pages.

EXPECTED BEHAVIOR
-----------------------
Expect the mobile page to show the details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From mobile - Me - Benefits.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.