My Oracle Support Banner

Fusion HCM Core HR: There Is No Person match message When HR Rehires An Employee Who Was Once Outside HR's AOR (Doc ID 2760899.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
1. Employee was hired in BU A
2. Employee is terminated from BU A
3. After a while the same person is hired in BU B by an HR with AOR on BU B
4. HR user is not receiving the potential person match message

EXPECTED BEHAVIOR
-----------------------
HR user should receive the person match message regardless of the BU history of the person

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee was hired in BU A
2. Employee is terminated from BU A
3. After a while the same person is hired in BU B by an HR with AOR on BU B
4. HR user is not receiving the potential person match message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, HR user cannot verify if the person was hired before in a different BU.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.