Taleo Web Service candidate update fails with no response. Export shows the candidate has no relation to the Credentials entity.
(Doc ID 2761129.1)
Last updated on APRIL 01, 2021
Applies to:Oracle Taleo Recruiting Cloud Service - Version 20D and later
Information in this document applies to any platform.
A Taleo web services API call (SOAP) to update a candidate has no response from the Taleo zone.
A similar TCC candidate update fails with the following error in the response transaction (from TCC console/profile-view):
Subsequent troubleshooting TCC exports of the candidate finds that:
- The candidate is in the export results as long as there are no projections from the candidate's credential entity
- If one or more projections from the credential entity are included in the export (e.g., username), the candidate is not in the export's results.
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