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AMEX Token Import Fails With MASKED_CCNUMBER Length Error (Doc ID 2761302.1)

Last updated on APRIL 02, 2021

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, 

AMEX credit card tokens import fails with following error:


ERROR
-----------------------
InvalidRow: RCO,2449XXXX888,11,2025-09,AMEX,601XXX404,Uploaded through FBDI,N,,CUST_ACCOUNT,************8888,EvXXXsen_Test
Validator Error: MASKED_CCNUMBER has an incorrect length.
InvalidRow: RCO,228XXXXX789999,12,2024-06,AMEX,601XXX395,Uploaded through FBDI,N,,CUST_ACCOUNT,************9999,NanXXXon_Test
Validator Error: MASKED_CCNUMBER has an incorrect length.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create FBDI template with token data
2. Upload the template file to UCM
3. Run 'Import Tokenize Credit Card Data' ESS job

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import AMEX tokens

Cause

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In this Document
Symptoms
Cause
Solution


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