Direct Link Is Not Working
(Doc ID 2761780.1)
Last updated on MARCH 18, 2021
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.10.0 version, Custom Objects
ACTUAL BEHAVIOR
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Deep link generated by BI report is opening a blank page for certain users.
Also copying the generated URL directly in a browser also opens a blank page
EXPECTED BEHAVIOR
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It should open the details of the custom object instead of opening blank page
STEPS
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The issue can be reproduced at will with the following steps:
log into application
Navigator> Tools> Reports Analytics> Custom report> Click on a record> System displays blank page
However some users are able to open the same link
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |