My Oracle Support Banner

Fusion Global HR: On Printing Organization Hierarchy Of A Person Downloads Empty Excel File (Doc ID 2761915.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Excel pulls in no data when opening & printing the Organization hierarchy of a person

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Me > Directory
2. Search for person
3. Click on the button next to person name
4. Click on Print button
5. Select the file format as Spreadsheet and level as 8
6. Click Print
7. Observe that an empty excel file gets generated 0 Kb in size.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.