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Fusion Global HR: On Printing Organization Hierarchy Of A Person Downloads Empty Excel File (Doc ID 2761915.1)

Last updated on MARCH 23, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Excel pulls in no data when opening & printing the Organization hierarchy of a person

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Me > Directory
2. Search for person
3. Click on the button next to person name
4. Click on Print button
5. Select the file format as Spreadsheet and level as 8
6. Click Print
7. Observe that an empty excel file gets generated 0 Kb in size.

Cause

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In this Document
Symptoms
Cause
Solution
References


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