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Fusion Global HR : Unable To Search a Specific Person record in Responsive UI and Person Management Screen (Doc ID 2762538.1)

Last updated on MARCH 22, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Client is unable to search for 2 specific employee records in RUI and Person management but able to search all other person records. HR Specialist role assigned to this user is set with 'View All People' Security Profile.

EXPECTED BEHAVIOR
-----------------------
HR users should be able to search 

STEPS
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The issue can be reproduced at will with the following steps:
1. Person management
2. Search for person with name or person number or keywords
3. No results


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue we can't pay the 2 employees.

Cause

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In this Document
Symptoms
Cause
Solution


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