My Oracle Support Banner

Generate Revenue Finish With Error (Doc ID 2762557.1)

Last updated on APRIL 21, 2021

Applies to:

Oracle Fusion Project Billing Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Manage Contract Revenue

Generate Revenue end with error

ERROR


pjb.plsql.pjb_revenue_generation_pkg.get_eligible_reg_contracts: The sql failure : ORA-01555: snapshot too old: rollback segment number 12 with name "_SYSSMU12_1039709854$" too small


STEPS

The issue can be reproduced at will with the following steps:


1. Generate Revenue process is completing in error when run for entire Business Unit.
pjb.plsql.pjb_revenue_generation_pkg.get_eligible_reg_contracts: The sql failure : ORA-01555: snapshot too old: rollback segment number 12 with name "_SYSSMU12_1039709854$" too small


2. Generate Revenue process is completing normal for single contract or small range of contracts

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.