OSF - Unable To Modify Order After Payment Is Declined
(Doc ID 2763362.1)
Last updated on DECEMBER 07, 2022
Applies to:
Oracle Commerce Cloud Service - Version 21.1.1 and laterInformation in this document applies to any platform.
Symptoms
After a payment has been declined, attempting to update the shopping cart
the following error occurs:
ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Store and log in as a shopper.
2. Checkout and payment would be declined.
3. Then the shopping cart cannot be modified or updated.
Cause
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In this Document
Symptoms |
Cause |
Solution |