Oracle Fusion Recruiting Cloud: Enabling Separate Channels per Career Site for Oracle Digital Assistant (ODA) (Doc ID 2763374.1)

Last updated on MARCH 30, 2021

Applies to:

Symptoms

Problem Description:

Per the instructions in the How to Enable Web Channel for Candidate Experience guide in the following document:

• Interact with HCM and Recruiting Using Oracle Digital Assistant

Users can enable a multi-site feature to have different chatbot configurations for each Candidate Experience site. 

However, HCM Experience Design Studio only allows for a single channel to be configured -- it doesn't allow different Channel ID's for each individual site.

Cause

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