Line Information Is Not Defaulted From Purchase Order(PO) For Intelligent Document Recognition(IDR) Scanned Invoice (Doc ID 2763403.1)

Last updated on MAY 13, 2021

Applies to:

Symptoms

IDR is reading header information but line information is not fetched by the system. Refer attached screen shot

Steps to reproduce:

1. Send email with invoice image attachment to Payables.
2. Find that the invoice line information is not populated with PO information.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get the correct invoice information from IDR invoice imaging system.

Cause

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