BATCH C2PSGNEX PERFORMANCR ISSE
(Doc ID 2763854.1)
Last updated on MARCH 31, 2021
Applies to:
Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
On ORMB v2901, BATCH Performance Issue.
ACTUAL BEHAVIOR
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Batch C2PSGNEX is taking 7 hrs. to complete its execution.
In RMB v2.4 environment, same batch used to take only 1 hr.
Also this is running on 1 Thread only.
There are 60 threads available. But when extract batches with multiple threads, batch does not start the execution, remains in pending status.
EXPECTED BEHAVIOR
----------------------------------
Batch run should be within an acceptable time range.
Also it will use multiple threads by distributing the tasks evenly to get a better run time.
STEPS
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The issue can be reproduced at will with the following steps:
1. Run Batch C2PSGNEX.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing a long run time which impacts the daily business.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |