My Oracle Support Banner

Invoices /Journals/Expenses approvals are failing with error - Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] (Doc ID 2764030.1)

Last updated on MARCH 26, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Payables Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Expenses Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Invoice Transactions

When attempting to initiate approval for a transaction the following error occurs.

ERROR
-----------------------
com.oracle.bpel.client.BPELFault: faultName: {{http://xmlns.oracle.com/bpel/workflow/taskService}operationErroredFault} messageType: {{http://xmlns.oracle.com/bpel/workflow/taskService}workflowErrorMessage} parts: {{ payload=getInvoiceHeader130083WorkflowServiceEngine request to SOA mesh failed. Request operation getInvoiceHeader1 from default/FinApInvTransactionsInvoiceApprovalComposite!11.13.21.01.0/FinApInvoiceApproval to InvoiceApprovalBCService failed with error: ORABPEL-30083 WorkflowServiceEngine request to SOA mesh failed. Request operation getInvoiceHeader1 from default/FinApInvTransactionsInvoiceApprovalComposite!11.13.21.01.0/FinApInvoiceApproval to InvoiceApprovalBCService failed with error: Unable to invoke endpoint URI "http://fa-internal.oracleoutsourcing.com:10663/fscmService/InvoiceApprovalBCService" successfully due to: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049]. Check the underlying exception. Ensure that the SOA composite is configured correctly. oracle.fabric.common.FabricInvocationException: Unable to invoke endpoint URI "http://fa-internal.oracleoutsourcing.com:10663/fscmService/InvoiceApprovalBCService" successfully due to: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] javax.xml.ws.WebServiceException: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope:
most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049]com.ctc.wstx.exc.WstxUnexpectedCharException:Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] . Check the underlying exception. Ensure that the SOA composite is configured correctly. 2021-03-02T08:10:08.458Zfalseenv.Server0getInvoiceHeader11default/FinApInvTransactionsInvoiceApprovalComposite!11.13.21.01/FinApInvoiceApproval2InvoiceApprovalBCService3ORABPEL-30083 WorkflowServiceEngine request to SOA mesh failed. Request operation getInvoiceHeader1 from default/FinApInvTransactionsInvoiceApprovalComposite!11.13.21.01.0/FinApInvoiceApproval to InvoiceApprovalBCService failed with error: Unable to invoke endpoint URI "http://fa-internal.oracleoutsourcing.com:10663/fscmService/InvoiceApprovalBCService" successfully due to: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049]. Check the underlying exception. Ensure that the SOA composite is configured correctly. oracle.fabric.common.FabricInvocationException: Unable to invoke endpoint URI "http://fa-internal.oracleoutsourcing.com:10663/fscmService/InvoiceApprovalBCService" successfully due to: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049]
javax.xml.ws.WebServiceException: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col unknown-source}]: [1,385049] com.ctc.wstx.exc.WstxUnexpectedCharException: Illegal character (NULL, unicode 0) encountered: not valid in any content at [row,col {unknown-source}]: [1,385049] }


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Initiate approval for a transaction
2. Error above is seen



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit transactions for approval with success.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.