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RPAS Cloud: Workbook Commit Is Hung, Other Tasks Blocked and in Pending Status (Doc ID 2764261.1)

Last updated on MAY 04, 2022

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Customer had submitted some batch tasks to test.  They noticed the tasks were stuck in Pending status on the Task Status Dashboard.  In reviewing further, they noticed a workbook Commit task which had been "In Progress" several hours.  This task was blocking all other tasks.

Changes

 

Cause

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