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RPAS Cloud: Workbook Commit Is Hung, Other Tasks Blocked and in Pending Status (Doc ID 2764261.1)

Last updated on MARCH 27, 2021

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version NA and later
Information in this document applies to any platform.

Symptoms

Customer had submitted some batch tasks to test.  They noticed the tasks were stuck in Pending status on the Task Status Dashboard.  In reviewing further, they noticed a workbook Commit task which had been "In Progress" several hours.  This task was blocking all other tasks.

Cause

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In this Document
Symptoms
Cause
Solution


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