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When Creating A Service Request Why Are Some Items Not Available In the Product Field? (Doc ID 2764679.1)

Last updated on JULY 13, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


When creating a service requests some items are not found in the 'Product' field.    What is required for items to be available in this field?


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