My Oracle Support Banner

SYN | HRHD - My Service Requests Listing - List All SR's Instead Of SR's The User Being PPOC (Doc ID 2764800.1)

Last updated on MAY 02, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

My test user is an agent as well as an employee.

Me > Show more > Service Request > My Service Requests lists all service requests I have access to. Ideally it should list only the SR's for which I am the primary contact.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.