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Error When Reversing A Debit Memo (Doc ID 2765404.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms


When attempting to reverse a debt memo cost, you receive an Error block with no message.

The following is seen in the log file: 
ORA-00979: not a GROUP BY expression@2REIM_DOCUMENT_SQL.CREATE_CREDIT_MEMO


The issue can be reproduced at will with the following steps:
  0. Create a PO, ship, receive in full -- single item is enough
  1. Create an invoice with Cost and Quantity Discrepancies
  2. < Nightly batch chain (key is automatch) > observe the invoice in Unresolved Match status
  3. Resolve Quantity Discrepancy with Write Off action and Cost Discrepancy with Charge Back action (supplier set up for DM)
  4. < Nightly batch chain (key are rollup and posting) > observe DM being created; Invoice and and Debit Memo are in Posted status.
  5. Reverse the DMC, try to submit the single item on the DM.
      >> Observe the 'Error' (no text is given on the error message, only caption)



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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