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System Error When Candidates Apply on a Career Site with an Iframe (Doc ID 2765538.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Taleo Recruiting Cloud Service - Career Section - Version 20B and later
Information in this document applies to any platform.

Symptoms

Candidates applying to a job on a career site that is using an iFrame are experiencing a system error after clicking Accept for the Privacy Agreement.

ERROR
-----------------------
A system error has occurred.
careersection@ZONENAME.taleo.net (XXXXXXXXXXXXXXXX)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Visit a company page and locate the Jobs or Careers link
2. Search for a job from the job listings
3. Click the Apply button and then Accept the Privacy Agreement
4. A system error occurs


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, some candidates are not able to apply to a job.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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