InterfaceLoaderController: UpdateFile Failed : IdcClientException : Error Occurred While Updating File Comments. Document Id- 999999 (Doc ID 2765804.1)

Last updated on JUNE 20, 2023

Applies to:

Symptoms

Error on Load Interface File for Import: Post Mass Retirements Error while updating File Comments

Load ERP Interface Import Job Request ID: 999999
Load ERP Interface Import Job Output Work Directory:/u01/APPLTOP/instance/ess/rfd/2304042/out
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InterfaceLoaderController: UpdateFile Failed : IdcClientException :
 Error occurred while updating File Comments. Document Id- 999999
Building Delete Statetements to execute...

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*** Start retrieveUnprocessedFiles ***
account = fin/assets/import
numFiles = 1
prefix = FaMassRetirement.zip
Calling UCM Helper method retrieveNUnprocessedFileswithPrefix
Error while connecting to UCM Server
Load ERP Interface Import Job Request ID: 999999

The issue can be reproduced at will with the following steps:

1.Navigate to Scheduled Processes
2.Run Load Interface File for Import Post Mass Retirements

Cause

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