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Unable To Create/add Customer Bank Account Number In Customer Site (Doc ID 2765880.1)

Last updated on APRIL 14, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Customers

Unable to create/add Customer bank account number in customer site

ERROR
-----------------------
A record with this combination already exits


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Customers > Payment Details

A record with this combination already exits

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add or modify bank information.

Cause

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In this Document
Symptoms
Cause
Solution


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