Fusion Benefits:Length Of Service Derived Factor Not Working Correctly (Doc ID 2765982.1)

Last updated on JUNE 08, 2022

Applies to:

Goal

We have noticed that length of service derived factor is not working properly. Here are the details:

Expected behavior: Employees should not be eligible for 6 months from (most recent) date of hire for the plan “Basic Short Term Disability”.

Actual behavior: Some employees are getting eligibility even before completing 6 months.

Initial Analysis: We observed that the employees who had a Contract period of Service prior to the employment are getting eligibility. For example, employee A has a hire date of 11/16/2020, when we run a life event as of 2/26/2021, employee is not expected to be eligible for this plan. However, employee is getting eligibility.
What I noticed is that the derived factor seems to be considering the Contractor period of service record in per_periods_of_service table which has a date_start of 11/13/2018 and an actual_termination_date of 11/6/2020.
 

Solution

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