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Location In Enterprise Data Is Not Found When Entering Latitude And Longitude Or Address (Doc ID 2766063.1)

Last updated on APRIL 02, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.9.0 to 20.12.1.0 [Release 19.12 to 20.12]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12.9.0 to 20.12.1.0 [Release 19.12 to 20.12]
Information in this document applies to any platform.

Symptoms

In P6 EPPM:

  1. When adding a location and supplying latitude and longitude, no valid address is shown.  Message states "no location found".
  2. When adding a location using address information, message states "no location found".


Steps to Re-produce

  1. Log into P6 EPPM.
  2. Administration - Enterprise Data - Global - Location
  3. Add location.
  4. Enter longitude and latitude.
  5. Press Locate.
  6. No location found message is returned.

Cause

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In this Document
Symptoms
Cause
Solution
References


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