My Oracle Support Banner

Unable To Access Home Icon From Manage Customers UI (Doc ID 2766268.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Customers

ACTUAL BEHAVIOR
---------------
Unable to access Home icon after manage Customer

Users are not able to get the 'Home' icon after opening the Customers page. Due to this, user has to close the window and reopen a new window.

EXPECTED BEHAVIOR
------------------
Users should be able to view 'Home' icon after opening the Customers page

BUSINESS IMPACT
--------------
Due to this issue users are not able to view complete home button from Customers Page

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.