My Oracle Support Banner

RIB-EXT Messages Stay In Hospital With Timeout (Doc ID 2766532.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When sending a PO message using XOrder via RIB-EXT, message fails in hospital with timeout message:
    Javax.ejb.EJBException: Error while calling Injector Service.: Transaction timed out after 29 seconds


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) open RIB-HOSPITAL for this RIB-EXT 
2) This can be seen happening currently in the DEV RIB-Hospital, message ID: XOrder_pub_1|<Message ID>

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.