My Oracle Support Banner

Error "PRM-000000000" When Trying to View Project List Page or Export XML in Chrome Browser (Doc ID 2766958.1)

Last updated on JULY 14, 2021

Applies to:

Oracle Primavera Cloud Service - Version 21.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to view project list page or export to XML
the following error occurs.

ERROR
-----------------------
Unable to load data
An unknown error has occurred
PRM-000000000

or

The resources for this Workspace could not be loaded.
An unknown error has occurred.
PRM ‑ 000000000


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to OPC.
  2. Try to open the project list page or export to XML.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.