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21A : Contracts Are Stuck Pending Approval (Doc ID 2767137.1)

Last updated on JUNE 09, 2021

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Approvals

ACTUAL BEHAVIOR
---------------
Contracts are no longer auto-approving and stuck Pending Approval

EXPECTED BEHAVIOR
-----------------------
Contracts to get auto-approved

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Auto Approval setup for Contracts in BPM
Submit Contract for approval
Review that Contract is still in Pending Approval Status

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve contracts

Cause

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In this Document
Symptoms
Cause
Solution
References


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