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Posting of Header-only Credit Note Fails With Balancing Error (Doc ID 2767271.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

Posting of header-only credit note fails with balancing error.

ERROR
-----------------------
"Header amount of -110 does not equal to total detail amount of -210"

Steps to Recreate:

  1. Choose a supplier with HOLD_INVOICES = 'N'.
  2. Create a header-only credit note for the above supplier.
  3. Run reimposting batch.
  4. Notice that posting of header-only credit note fails with balancing error.
    "Header amount of -110 does not equal to total detail amount of -210"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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