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ReSA - TC 15 Not Posted For RMS_PROMO_TYPE 1004 (Doc ID 2767410.1)

Last updated on APRIL 14, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

For consignment SALE/RETURN transactions it has been seen that for RMS_PROMO_TYPE – 1005 (DISC_TYPE - EMP) tran_code 60 has been posted with the correct value in tran_data, however we cannot see any tran_code 15 posted to account for the other discount with RMS_PROMO_TYPE=1004.


Steps to recreate:
1. Login to ReSA UI
2. Create a SALE/RETURN transaction for an consignment item.
3. Create 2 discount records for this transaction.
a. One record for Discount type – EMP (employee) which has RMS_PROMO_TYPE – 1005
b. One record for Discount type – DAM(Damaged) which has RMS_PROMO_TYPE – 1004.
4. Save the transaction and have it posted in RMS.
 
 
For RMS_PROMO_TYPE – 1005 (DISC_TYPE - EMP) tran_code 60 has been posted with the correct value in tran_data, however cannot see any tran_code 15 posted to account for the other discount with RMS_PROMO_TYPE=1004

Cause

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In this Document
Symptoms
Cause
Solution
References


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