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Fatal error occurred during Pre-Processing. When attempting to migrate configuration product family between sites. (Doc ID 2767597.1)

Last updated on MAY 14, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 C Patch 5 and later
Information in this document applies to any platform.

Symptoms

When attempting to migrate a product family the following error occurs:
Fatal error occurred during Pre-Processing. Aborting upload.
Fatal database error: Could not execute statement. (40e55ca0-ae89-4d83-b93d-dda316b44809)


Attempting to migrate via packages or doing a full migration instead of granular migration still results in the same error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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