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PRC:PO:Task DocumentAcknowledgementRequestForAction Is Not Triggering (Doc ID 2767713.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

When submitting a Purchase Order (PO) for approval, PO is approved and PO changes to status Pending Supplier Acknowledgment; Supplier is not receiving the email notification to Acknowledge the PO.

Purchase order communication method = Email and entered an email address abc@abc.com in the PO email.

Can't find in BPM the task with the notification to the supplier and the supplier didn't receive the email in the email address abc@abc.com .

 

Changes

 None

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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