My Oracle Support Banner

PRC:PO:Task DocumentAcknowledgementRequestForAction Is Not Triggering (Doc ID 2767713.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Information in this document applies to any platform.


When submitting a Purchase Order (PO) for approval, PO is approved and PO changes to status Pending Supplier Acknowledgment; Supplier is not receiving the email notification to Acknowledge the PO.

Purchase order communication method = Email and entered an email address in the PO email.

Can't find in BPM the task with the notification to the supplier and the supplier didn't receive the email in the email address .





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.